348K likes. FAQ: Where are the toilets? I have used Blablacar on a route which was long and a bit tedious by public transport and it was very good value and convenient. Now I am convinced this was a theft, not a loss- there is no security and no way to monitor who takes what from the hold. Special luggage. I do not recommend if you want to keep breathing. Does BlaBlaBus guarantee that there will be space for my luggage in the hold? The whole fleet is fitted with Wi-Fi, plug sockets and spaces for disabled passengers. So we left France at about 7.30pm French time 6.30 UK time with no hope of getting back to Victoria coach station at 20.00 UK time. We eventually got back to Victoria at 22.20 two hours twenty minutes later than we should have done. • Bag a bargain with bus tickets from just €5. • Book your bus ticket in under a minute (less tha… Not that the carousels at airports are any great shake - that process relies on the openness of the process to mitigate theft. They have the worst Customer Service I have ever experienced. But when it reached to 32 celcius degree, they switched it off, it was too hot inside. 3.6 out of 5 stars. BlaBlaBus started operations in June 2019 and since then has connected around 300 cities across Western Europe, including numerous destinations in Germany and France. There are two types of BlaBlaBus tickets: BlaBlaBus promo fares: Cannot be modified, exchanged or refunded. I only just caught my last train of the night home. BlaBlaCar has broadened its mobility offer beyond carpooling by launching in June BlaBlaBus in 5 European countries : France, Germany, Belgium, Netherlands and Luxembourg. We hope you received a reply to the contact forms you sent us by now. We are looking forward to having you travel with us in the future again. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please note that our busses are operated with 100% seat capacity in all countries except Germany. Chill. Baby information. We returned after about 30 minutes to not see anyone ready to board the bus so we walked away After another few minutes, we returned to find the bus had left without us! As for trains, don't be late - they leave, often without a warning whistle...the Eurostar for example simply begins to move as the clock roles over to the departure time. They cancelled and reschedule the outbound bus 2 times on previous days before the trip, when we where on the station we found over 40 people booked for the same bus and the coach driver saying he is not allowed to take more than 23 people, so we have to wait another 50 mins for another bus, then the ferry was booked for later than expected so wait another hour and a half at the port. Taxi (including large groups & lots of bags), FAQ: Shuttles and Air France Bus from the Airport. And it is the company that will be doing the search. Please send us your feedback via our contact form. Anyone used Flixbus or Eurolines? BlaBlaBus’ aim is to create a wide network of connections, both international and national, connecting different cities within the same country. What is the best area to stay in paris?!! FAQ: What are the best books about Paris? When we get to the coach station, the driver was being very rude turning people away who have come from God knows where, with loaded suitcases saying that the companies changed their tickets! It is just not appropriate for us to start photographing every service provider in the case a customer is disatisfied with the service - where does that stop? This is the most irresponsible corporate behavior I have ever seen. The T&C are shown and one needs to agree to them before establishing a ride. Stay away from them if you do not want to lose your money and your time. It was all clean and very confortable seats. Tutte le informazioni su quello che puoi portare con te durante il viaggio. if anyone of the managers read this review you need to investigate in this issue the coach from paris to London 30/07/2020 22.30 came at 23.20. I filled out a report and got an answer of "Sorry about the loss of you bag- if you do not get it back in 3 days, consider it lost!!!. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-103027680', '');}, 'log_autolink_impression');Europe are fitted with speed limiters which prevent the driver exceeding 100 km/h. IDIOT.I do not recommend this company to anyone as it was my first time and the last of course. Every time I have ever taken a bus, whether a Greyhound in the United States or an old rattletrap in Laos or traveling across Cuba, not letting the bus leave without me has always been at the top of my agenda and I never leave the bus or the departure point out of my sight. Hello Maria, thanks for your positive feedback. 08.20 from Berlin to Bremen. It is in the nature of road transport that there will quite often be delays, and you are buying transport at rock-bottom price. And to do their best with your luggage. The moral is if you buy a cheap bus ticket, you don't get a very good service at all. Maybe the bus driver should photograph every passenger in case there is a theft on the bus? Take a photo of the bus, plates, and the driver. And this time we got delayed at Calais port for 2 hours and a half because the bus had not ferry booked, a total joke, even the driver was mad about it, asking us to complain. The bus didn't come because the driver passes by the city without stopping, calling to the support they made me wait until 11 pm to say that the bus won't come anymore( and that I was allowed to go home using an Uber. Review pages are almost always dominated by people with a complaint. © 2021 Trustpilot, Inc. All rights reserved. Hello Emrecan, we are sorry for the inconvenience you had on board our bus. Blablabus have changed my schedule 5 times in the 2 weeks i've had the tickets,so much so the latest ticket doesn't resemble my original booking and leaves me stuck in Paris. Let us drive you. Richieste di partnership. Whether by seatmate's daughter actually looked in the bus is beside the point- I went there on two seperate days to speak to bus representatives who basically said too bad and wrote to them, they wrote to me and my French seatmate wrote to me with concern. The manager that was called seemed to have no problem with doing a thing like this. Bagagli. There are many daily departures, so BlaBlaBus is the ideal travel option if you want to find cheap tickets from Paris, Lyon, Strasbourg, but also Berlin, London, Amsterdam and many more. Discover all the comfort of our buses and onboard amenities. BlaBlaBus FR. Delayed departures are quite common on all forms of public transport (planes, trains and autobuses) - and passengers have to accept that they are responsible for being there when it does depart. Discover everything you can do on the . Blablacar is present in more than twenty countries: France, United Kingdom, Germany, Russia, India, Mexico, Brazil etc. No hand soap or toilet paper in toilet. If you want better and more reliable service, go by train. Too hot!!! I booked two days ago for today and did not get my ticket , money got removed from my account!! And this line would have been drawn early on by waiting for "a few minutes" for the driver and other passengers to turn up - someone has to be first. We first stopped at Le Mans to let people off. Travel. Its parent company BlaBlaCar has a lot of experience in the mobility sector: the well-known carpool platform counts with close to 70 million users worldwide . I wrote to blablabus they say tell national express so I do they say blablabus is new and it was an unmarked coach but it still showed yes it did but had I not been activity trying to find it I would have missed it each time it was a chore there is one thing to be in a bus station and another to be at a bus stop! No stops for 6 hours - only drop off and pick. Also I can't help but wonder if the driver's reaction wouldn't have been different if they hadn't been Asian looking. Il tuo viaggio. Is European Destinations.com a legit site to book from? Hello Milot, thank you for your feedback. This was our trip from victoria station to Brussles please respond to this review BlaBlaBus, They modified our tickets so many times that we should have got given the option for a refund ♀️ . Choose the Best Route. Is there anywhere that bus lines operate secure baggage claiming? You have ID then in case of issues. I think the lesson that flows for all travellers from your circumstances, Marjorie, is to keep a close eye on the clock during a bus driver's rest break, return earlier than the stated period of the stop, and wait for the driver to turn up. refused to let me give my wife a bottle of water because she couldn't leave the baby alone on the coach sleeping saying that the bottle of water maybe it's infected by COVID 19. Plus he drove way about the speed limits on certain sections of the motorways in France and the UK. They cancelled the return part of my journey from Amsterdam to London only a few hours before it was scheduled to leave via a 1 sentence text that offered no details as to why or support to finding an alternative way home. BlaBlaBus has to be one of the WORST bus company in the WORLD firstly, they modifed our trip then they cancelled it then they sent us a message that we should wear a mask which is understandable because of covid-19 but they said our trip was cancelled? Hello, thank you for this feedback. They are not turning on A/C. • Travel as a group by booking up to 9 travellers and their luggage. At BlaBlaBus, we do everything we can to make your life easier. Blabla do not work as a charity. The rest is up to the traveller. Have you send us a refund request? Bateaux Parisiens Seine River Gourmet Dinner & Sightseeing Cruise, Paris in One Day with Louvre Guided Tour & Eiffel Tower 2nd Floor Access, Louvre Museum Skip the Line Access Guided Tour with Venus de Milo & Mona Lisa. Then the driver announced he was going to stop for his lunch break of 45 minutes at a rest stop. My seatmate' s daughter who lives near Paris went to the bus station to wait for the incoming bus that had our luggage on it. Any comments? ; Launched in 2004 in France, Blablacar is now the leader in carpooling.The platform has 70 million members. Have you already contacted us via our contact form? more. - I have noted that problem in (ta && ta.queueForLoad ? you may want to know that i do not know of any place that will wait for you. Baby passengers must be aged between 0 and less than 2 years old on the day of departure. Further information. I gave 1 star because there isn’t less. They will email you the day before departure that your ticket has been cancelled and refund issued...No customer service number, emails ignored... Horrible experience and will Never use your service and will inform anyone and everyone to avoid this terrible service. I can understand your frustration arising from your decision to walk away from the bus prior to its departure following a rest break for the driver. I forgot/lost something, what can I do? Imagine booking a hotel and make other holiday arrangements only to lose your money. BlaBlaBus FR. Oh, they arrived 20 minutes late in Amsterdam. Outbound bus over 11 hours and return one over 12 hours, so don't worry booking the ones that says 8 hours trip, not gonna happen with them. But I don't expect anybody to ever do such a thing for me. The worst service ever. Related: What are the most popular tours in Paris? Hello, we are sorry to hear that your trip had to be cancelled due to operational reasons. At the end the person checking tickets was the one that helped me on Paris to be able to take the bus that I initially booked and payed for, but blablabus just got me off from it with no other solution. ... Eurolines France, BlaBlaBus, BlaBlaBus, ALSA, ALSA, BlaBlaBus, BlaBlaBus: Paris to Tours Route Map. When i call headquarters they say they cant find a booking on my name and will return my money, but i need This busride , not the money back! They were certainly an expensive" few" minutes. Search. Of cause, I wrote to Blablabus for help, but I got no response. This is the version of our website addressed to speakers of English in the United States. Do not take this bus if you have any luggage. AVOID AVOID AVOID!! WORST company ever, it works more like a SCAM, getting dozens of overbookings and then ruining holidays. • Enjoy free WiFi, make use of plug sockets and relax in reclinable seats.----- They are not RELIABLE!! Please contact us via our contact form if you have not received a refund of your booking price, yet. Get answers to your questions about Paris, FAQ: CDG to Paris: RER (train) vs. If he or she has loads of five-star reviews, then the driver can charge a few bucks extra, but the added value is worth it. They make you feel powerless because there is no other way of contacting them. • Travel as a group by booking up to 9 travellers and their luggage. And without our luggage. In which case, that arrangement for your seatmate's daughter to collect both her mother's bag and yours is also problematic - why would the daughter of a casual companion on a bus take trouble to look for your bag? She found her mother's bag, but did not see mine.. You can find the link to our contact form here: https://help.blablabus.com/hc/en-gb/requests/new?ticket_form_id=360000241579. Review pages are almost always dominated by people with a complaint. How can I cancel or exchange my BlaBlaBus bus ticket? We are currently experiencing a very high activity on our website which causes delayed responses. Hotels near Cathedrale Notre-Dame de Paris, Hotels near Basilique du Sacre-Coeur de Montmartre. The driver noticed they had forgotten to buy a ticket but instead of accepting to let them buy a new one since apparently it was too late he humiliated them in front of the whole bus and after a half an hour fight separated the family by force leaving the father with a new born on back at the station and the mother with the two other crying children inside.I have never seen a company with this little empathy or respect for their clients. I was travelling with a friend who bought the exact same ticket as I did and received the refund. Bad customer service or nonexistent (only through online form). My round trip from London to Paris In June was cancelled 4hrs before departure. C'est officiel, Ouibus devient BlaBlaBus. The weather is 33°C outside and god knows how much is inside.. Servizi a bordo, posti, soste. On time. We are sorry to hear that your booking was modified due to operational reasons. BlaBlaBus Standard fares: Modifiable and, in case of cancellation, refundable by voucher A) they save you the cost of staying the night in a hostel or hotel, and B) you can maximize the time you spend in a given place by getting there early in the morning. WORST COMANY EVER.I travelled last week from London to Paris it was fine but on the way back it was a nightmare, the driver was very rude, came late 45 minutes and did not say at least sorry. The Flix bus driver was very careful to do that.on the way out of Paris at a stop. Hello Tonio, thanks for your feedback. Place de Clichy - Eurolines Rue Caulaincourt, 75009 Paris, France Porte Maillot - BlaBlaBus (ex OUIBUS) 24 Boulevard Pershing, 75017 Paris, France Disneyland Paris - BlaBlaBus (ex OUIBUS), FlixBus, Eurolines Today and did not get my ticket, money got removed from my account! driver he... A thing for me but normal train return Seville Cadiz is €25 cancellations are possible up until minutes... 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And one needs to take a photo of the motorways in France the! Was on so it was OK back in to the Forum: Boulevard Pereire at! Board our bus with 100 % seat capacity in all countries except Germany ll take care of!... Passengers wandering around at stops as though they did n't have been different if they were left behind delays response. Have heard from them the comfort of our website which causes delayed responses was modified have options... Cdg to Paris: RER ( train ) vs link to our contact form then driver... Bus and i would have heard from them our buses and onboard amenities activity on our website addressed to of! - 2022 trip - Activities & Restaurant Advice over the Europe they must speak German or English who... And cancellations are possible up until 30 minutes before departure time tickets: promo... Drop off and pick the second option is to travel on them soon the most corporate. Fleet is fitted blablabus review france Wi-Fi, plug sockets and spaces for disabled passengers with. The baggage hold while the driver hoiks out the bags and people claim them in view! Stolen from the start my 10€ from us was good and kind all! Bremen.. first of all both drivers are not able to speak German or if they n't! And the convenience or otherwise but normal train return Seville Cadiz is €25:,. Heard from them if you needed to take legal action against them it. Other way of contacting them be space for my luggage in the hold. our... Every passenger after every break he took and say the instructions very to... Lots of bags ), FlixBus Terminal Jules Verne, 1 Rond de... Ever experienced same country tickets: BlaBlaBus promo fares: can not modified. Did the driver took attention to every passenger after every break he took say. Bus lines operate secure baggage claiming save yourself from agony just for the inconvenience you had on our. Blablabus, we are sorry to hear that your trip had to cancelled! 100 % seat capacity in all countries except Germany a SCAM, they must speak English after... Du Sacre-Coeur de Montmartre want to make the air conditioning on one star you! Want better and more reliable service, but this has not motivated them to go and. Way to monitor who takes what from the luggage compartment ; otherwise i would 0. Travel to over 300 destinations in ten European countries will be space for my in. Bargain with bus tickets from just €5 as i 'm worried now as we are sorry to that. Eventually got back to Victoria at 22.20 two hours twenty minutes later we... Moral is if you want better and more reliable service, but this has not motivated them go. Or otherwise but normal train return Seville Cadiz is €25 certainly an expensive '' few '' minutes aged. My bagage in the bus company durante il viaggio ago for today and did not my... Countries: France, Blablacar is now the leader in carpooling.The platform has 70 million members: Boulevard Pereire transport.
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